I’m frustrated with my vision. Well… not exactly my vision. It could be better but I’m frustrated with the crap that comes along with requiring vision correction.
For me, vision care does the wobbly dance on the line between my vision insurance and my health insurance for coverage. Thanks to type 1 diabetes I have to get a dilated eye exam each year from an ophthalmologist. Part of which includes a regular vision exam. Well, my health insurance covers the dilated exam but not the vision exam part of it. And go figure, the ophthalmologist that my health insurance covers doesn’t take my vision plan… and vice versa. So I’m stuck paying out of pocket for part of my exam.
Then there’s contacts. I can’t get my vision exam, dilated exam and contact order all from the same person. For what reason? I don’t know.
Last year, I decided I wasn’t going to pay it. So right before my prescription was going to expire, I ordered a full year’s supply of contacts. Alas, that has now run out. So instead of doing yet another appointment and paying yet another $90, I took 20 minutes and did my contact exam on Opternative. Less than 24 hours later, I had a prescription and it only cost me $40. If I had done both contacts and glasses, it would have been $60. I don’t technically qualify to do their online exam because I have diabetes, but I lied to them and said I don’t. I literally just got my dilated exam with an all clear, I have no eye complications from diabetes and my blood sugar was in a normal non-diabetic range when I did the exam. So now, I’m off to find the best deal on contacts that I can.
I haven’t gotten new glasses in years. It’s about time for new ones. So last time we were at Costco, I checked out the glasses. I found a pair I liked and asked to order them. She asked for my prescription. “Sure, I can pull it up from my chart for you,” I said and pulled out my phone. My vision prescription is included in the my EHR. “Oh no,” she said. “I have to turn in a paper prescription with the order.” Ugh paper. She wrote the frame number down for me and urged me to hurry back because they “only” had 64 left in stock. I can’t imagine that 64 other people will want the same glasses I do within a week. I’ll risk it.
So, I went home and searched for my vision prescription. No luck. I couldn’t find it. So I called in and asked if they could use the printed one from my chart. No such luck. It must have the doctor’s signature and expiration date on it. *Sigh* My husband had to head down to my ophthalmologist’s office and get a new order – signed by him, because they won’t even let me have my doctor send them the Rx, I have to carry it in myself.
Is there some kind of liability in glasses ordering that I’m not aware of? Like if I happen to come in with an old Rx, I can’t order the glasses? I can literally go online to Firmoo or GlassesUSA or wherever else and order glasses in whatever Rx I need. Last I checked, you can’t OD on spectacles. Can you?
I chose to order in the store because they had frames I like, that fit my face and I can get the PD measured in the store (it’s a pain at home). But the brick and mortar process of ordering is so antiquated. And to add insult to injury, Costco doesn’t have enough staff in their vision department so I had to wait 45 minutes to place my order and then I had to wait a full hour just to be able to pick up my glasses.
I’m thinking Brad had the right idea when he got Lasik!