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Customer Service

Customer Service Type 1 Diabetes 

My ears are still ringing

February 1, 2013February 6, 2014 Rachel 2 Comments Customer service, Diabetes, OmniPod, Type 1 Diabetes

A couple of weeks ago, two pods in a row failed in priming. Halfway through the automatic priming process, they

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Commentary Customer Service Rants 

You’re Doing It Wrong

September 6, 2012April 2, 2014 Rachel 2 Comments Conversation, Customer service, Sales, The customer is always right

I shoo’d a very pleasant salesman (let’s call him Steve since I can’t remember his name) out of our office

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Customer Service Family K-couple My Life 

What’s in a name?

May 4, 2012April 1, 2014 Rachel 6 Comments Conversation, Customer service, Family, Identity, K-Couple, Life online, marriage, Rachel

We’ve got a lot of letters in our name. We know this and try to make it as easy as

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Customer Service My Life Technobabble Type 1 Diabetes 

OmniPods in the Freezer

March 5, 2012August 19, 2014 Rachel 4 Comments Blogging, Customer service, Diabetes, health, husband, K-Couple, OmniPod, Type 1 Diabetes

I will never again try not to be angry when my phone or computer give me little hassles. I experienced

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Cruising Customer Service Travel 

Cruises and a PR perspective

January 26, 2012March 17, 2017 Rachel 5 Comments Conversation, Jobs, Public relations, Travel

Awhile before the Costa Concordia accident/incident occurred, I had commented to my in-laws that I would turn down a job

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Meet Rachel

About Rachel
Communications professional and social media enthusiast, blogging about life, family, homes, type 1 diabetes and rescue pets.

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