Fave Fives
I started my Friday Five posts to combine brief bits of information into a single post… and as a way
Read moreCustomer service
A Tale of Excellent Service
On our trip, we booked with Southwest and ended up on an AirTran flight for the last leg of our
Read moreWhatever happened to customer service?
If you haven’t noticed by now, I appreciate good customer service and get upset with poor service. I haven’t really
Read moreBest Friend or Big Brother?
People tend to get creeped out when they learn of stores tracking their shopping habits. Like when Target can predict
Read moreFeeling Left Out
I’m back on the customer service, good communication, former car dealership employee platform. In late December, I traded in my
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